Legal
Privacy Policy
Last updated: 12 August 2026
Introduction
Rafik Painting & Services Pty Ltd ("we", "us", "our") is committed to protecting the privacy of individuals who use our services and interact with our website. This Privacy Policy explains how we collect, use, disclose and manage your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Information We Collect
We collect personal information that you voluntarily provide when you submit an enquiry or quote request through our website. This may include your name, phone number, email address, company or organisation name, suburb or project location, project type, service required, project details, preferred start date, preferred contact method, preferred contact time, and any photos or plans you upload.
How We Use Your Information
We use the information you provide to respond to your enquiry, prepare quotes, schedule projects, communicate with you about your project, and deliver our painting services. We may also use your contact details to send follow-up communications related to your project or enquiry.
Information Disclosure
We do not sell, rent or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as CRM and booking platforms), provided they are bound by confidentiality and privacy obligations consistent with this policy.
Data Storage and Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Your information is stored securely and is accessible only to authorised personnel who require it to perform their duties.
Access and Correction
You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate, incomplete or out of date. To access or correct your information, please contact us using the details below.
Cookies and Analytics
Our website may use cookies and similar technologies to improve your browsing experience and to analyse website traffic. You can configure your browser to refuse cookies, however some features of the website may not function properly as a result.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: Phone: 0498 103 428 Email: rafikpaintingservices@hotmail.com Address: 375 Kingston Rd, Kingston QLD 4114